The customer is always right. This is a phrase you’ve heard countless times over the years, but is there any truth to it? I feel like some people take this out of context and slap a very literal meaning onto things.

It doesn’t mean that, regardless of what they say, the customer is always 100% right about everything. Instead, it’s more of a comment on how you should treat your customers. Treat them with respect, but most importantly, pay attention to what they say and do.

Click this link to read the whole article.